Privacy Policy for Insta Junk Removal & Demolition

Last Updated: 10-24-2025

1. Introduction

Welcome to Insta Junk Removal & Demolition. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, phone calls, text messages, emails, or in-person services.
By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information that helps us provide our junk removal and demolition services, give you accurate quotes, and manage our business relationship with you.

This information may include:

• Personal Identifiers: Your name, email address, postal address, and phone number.
• Service Details: The address where services are to be performed, descriptions and photos of the junk or property for demolition, and any specific instructions you provide.
• Payment Information: Credit/debit card numbers, billing address, and other financial details necessary to process your payment. We use secure, third-party payment processors and do not store your full card details on our servers.
• Communications: Records of your correspondence with us, including phone call recordings (where applicable), text messages, and emails.
• Technical Data (if you use our website): Your IP address, browser type, pages you visit on our site, and the time and date of your visit. This may be collected via cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Services: To schedule, perform, and manage your junk removal or demolition project.
• To Communicate with You: To respond to your inquiries, provide quotes, send service confirmations, and provide updates on our team’s arrival.
• For Billing and Payment: To process your payments and send you invoices or receipts.
• For Legal and Safety Reasons: To comply with applicable laws and regulations, and to ensure the safety of our employees and clients.
• For Business Improvement: To improve our services, website, and customer service. We may use feedback and service data to enhance our operations.
• For Marketing (with your consent): To send you promotional offers, discounts, or news about our services. You can opt-out of these communications at any time.

4. How We Share Your Information

We value your trust and do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information only in the following situations:

• With Service Providers: We share information with trusted third parties who assist us in operating our business, such as payment processors, scheduling software providers, and hauling/disposal facilities. These partners are obligated to protect your data.
• For Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena or other legal process.
• For Business Transfers: In the event of a merger, sale, or transfer of our business assets, customer information may be transferred as part of that transaction.
• To Protect Rights: To protect the rights, property, or safety of Insta Junk Removal & Demolition, our customers, or the public.

5. Data Security

We implement a variety of security measures designed to protect your personal information. We use secure methods for data transmission and storage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Privacy Choices

• Access and Updates: You can contact us to review or update the personal information we have on file.
• Marketing Communications: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any marketing email, or by contacting us directly.
• “Do Not Track” Signals: Our website does not currently respond to “Do Not Track” signals from browsers.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or legal obligations).

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Insta Junk Removal & Demolition
107 W Main Street. Salisbury MD 21801
443 365 1942
policy@instajunkremoval.net